Has my order shipped?

You will be sent a confirmation email telling you that your order has left our warehouse.  If you do not recieve the email you may call us 7 days a week 8:30 - 10:00 or email us at support@remotecontrolcarsstore.com

I received the wrong product.

If you feel that you have received the wrong product, please contact us customer service within 72 hours of receiving the product.  You may call us 7 days a week 8:30 - 10:00 or email us at support@remotecontrolcarsstore.com

An item is missing from my shipment

You may call us 7 days a week 8:30 - 10:00 or email us at support@remotecontrolcarsstore.com

My product is missing parts.

Please Click Here to view our complete returns policy.

When will my backorder arrive?

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you. You will be sent a confirmation email when the item ships.
 

How do I contact you?

You may contact us at Remote Control Cars Store in several ways:

Email: support@remotecontrolcarsstore.com

Phone: 505.286.3631
 
Mail:
Remote Control Cars Store
C/O Cyberspace Trading Company, LLC
PO Box 804
Moriarty, New Mexico  87035

Hours of Operation: 8:30am - 10:00pm MST - 7 days a week